Privacy Policy
HybridEdge for iOS · Effective 31 October 2026
No account
HybridEdge does not ask you to create an account or provide any personal details. We have no user database, and because of this there will never be any scraping or selling your data. There is nothing to sell.
What the app records, and where it lives
Trips, fuel and charging events, costs, vehicle telemetry read from your OBD adapter, and trip locations are stored on your device, in the app's local database. Nothing leaves your phone unless you choose it: there is no account and no developer server holding a copy of your driving. Deleting the app deletes everything on the phone; we hold no copy to ask us to remove (or restore), because none exists.
You can choose to share three things, each described in full below: household sync, calibration data, and a diagnostic report.
Household sync (your choice, off until you set it up)
If you turn on household sync, your vehicle's trips, costs, and charging events are copied into your own iCloud and shared with the phones you invite, using Apple's iCloud sharing. This is the one feature that keeps a copy of your driving outside the phone, and it lives in your iCloud account under Apple's terms, not on any server of ours. We never see this data and cannot access it. Switching household sync off on a phone stops that phone syncing and deletes nothing.
To delete the copy, tap Delete household data on the Household sync card, in Settings under Data & Backups. On the phone that set up the household, it deletes the shared copy from iCloud for every phone. On any other phone, it deletes that phone's copy and leaves the household. Trips already on each phone stay on that phone. You can also remove the copy through your iCloud storage settings.
Location
If you grant location permission, the app records trip start and end locations and place names to label your logbook. This data stays on your device like everything else. Location permission is optional; the app works without it.
Bluetooth and your car
The app connects to your OBD-II Bluetooth reader and asks your car the same standard read-only questions a mechanic's scan tool asks: battery level and power, fuel level, speed, odometer. It cannot change vehicle settings, clear fault codes, or modify your car in any way. Vehicle data is processed and stored on your phone; the one exception is the calibration sharing described below, if you have it on.
Reference data the app downloads
The app periodically downloads two public reference files from our public repository: its vehicle-specification database (battery sizes, tank capacities, and similar published figures for PHEV models) and its list of Australian electricity plans and their rates, so new vehicles and tariffs appear without an app update. These requests carry no personal information, no identifiers, and no usage data; they are plain file downloads.
Calibration sharing (your choice, on unless you decline)
When HybridEdge learns how a vehicle model reports its data, the result can be shared so the app becomes accurate for other owners of the same model. During setup the app asks you directly, with sharing preselected; you can decline with one tap there, or switch it off later in Settings under About. If sharing is on, the app submits small anonymous records via Apple's CloudKit service:
- While your model is still being calibrated, each calibration reading: the raw value from the car, the dash reading you typed, the channel, and your vehicle model.
- On cars that report their battery's power, each charge the app watches counts as one more reading: the energy the battery took in, and what the car's power reading added up to over the same time, with your vehicle model. When two or more cars of one model agree, their figure is published in the vehicle database the app downloads, so other owners of that model get measured regen straight away. Their own car's figure replaces it as soon as they have one.
- When your car finishes learning a reading, the line it worked out.
None of these contains trips, locations, the support code from diagnostic reports, or anything that identifies you. Like anything saved through iCloud, each one arrives with the time it was saved and an anonymous identifier Apple assigns to your iCloud account for this app only; it says nothing about who you are, and we use it only to count how many different cars agree. Readings are used only to build your model's calibration. Sharing stops by itself once your model is calibrated, and your car keeps calibrating on your phone whether you share or not.
Diagnostic reports (only when you send them)
If something looks wrong, you can choose to send a diagnostic report with Upload report, in Settings under About. Nothing is ever sent automatically. Before a report leaves your phone, coordinates are rounded to roughly one kilometre and place names are removed. Reports also carry a random support code so reports from the same install can be grouped when you ask for help; the code is generated on your phone, is linked to nothing else, and never travels with calibration data.
Upload report transmits the report directly to the developer through Apple's iCloud service, along with your device model, iOS version, app version, and vehicle model. Uploaded reports can be read only by the developer, and are used only to fix problems.
Paying for HybridEdge
The subscription is bought and managed through Apple. Apple takes the payment, and the app checks your subscription on your phone. Nothing about it is sent to us, and we never see your name or your payment details.
Beta testing via TestFlight
If you use HybridEdge through Apple's TestFlight, Apple may provide us with crash logs and feedback you submit, handled under Apple's privacy terms. These contain diagnostic information, not your driving history.
Children
HybridEdge is a vehicle-cost tool and is not directed at children.
Changes
If this policy ever changes, for example if a future optional feature involves a new kind of network request, the change will be described here with a new effective date, and the in-app description will match. (31 October 2026: HybridEdge became a paid app, and this page now says how payment works; the support code on reports is no longer described as for the beta only; and this page no longer says uploaded reports are deleted once their issue is resolved. 29 September 2026: this page no longer says calibration readings are deleted once a calibration is published. Nothing deletes them; they are used only to build calibrations. 19 September 2026: calibration sharing now includes two numbers from each charge the app watches, on cars that report their battery's power, and this page now says how different cars are counted; household sync can be deleted from the app; the diagnostic report section now matches the app, with one Upload report button, locations always rounded, and no display name. 31 August 2026: household sync section added. 18 August 2026: calibration sharing described in full: readings while a model is being calibrated, fitted numbers on completion, deletion once published. 27 July 2026: added the optional calibration-sharing section above, exactly per this clause. 6 August 2026: calibration sharing changed from off by default to preselected during setup. What is shared did not change; only the default did.)
Contact
Questions about privacy: privacy@hybridedge.com.au